Privacy Policy

1. Information We Collect

When you register and use AllGetHelp, we collect the following information:

• Account details — your name, email address, and phone number.
• Bank information — your bank name and account number, used solely to facilitate peer-to-peer transfers.
• Transaction data — records of funds given, received, and confirmed, including uploaded proof screenshots.
• Activity data — referral activity, task completion, and chat messages within the platform.

2. How We Use Your Information

Your information is used to:

• Match givers with receivers on the platform
• Process and verify peer-to-peer transactions
• Resolve disputes between users
• Send platform notifications about your transactions
• Maintain platform security and prevent fraud

We do not sell your personal information to third parties.

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL), hosted on servers with encryption at rest and in transit. Uploaded proof screenshots are stored in secure cloud storage with restricted access.

4. Data Sharing

We share limited information only as necessary to operate the platform:

• Your name, bank name, and account number are shared with your matched giver or receiver so transfers can be made directly.
• Platform admins can access all transaction data for moderation and dispute resolution purposes.

5. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase Auth, and reCAPTCHA bot protection on all registration and login forms.

6. Your Rights

You may request deletion of your account and associated data at any time by contacting our admin team. Note that transaction records may be retained for accountability purposes even after account deletion.

7. Contact

For any privacy-related questions or requests, contact the AllGetHelp admin team through the platform or via your registered email.